世界咖啡館 (討論)

世界咖啡館（英語：The World Café）是一種結構性的交流會話過程。其將人群分為數個小組（桌子），並使參與討論的個人頻繁更換討論組（桌子）並被新討論組的「組長」介紹給其他組員。為了促進討論的進行，討論的環境被賦予一種咖啡廳的氣氛，故名為「世界咖啡館」或者「知識咖啡館」。在某些場合，為了使每個人都有發言的機會，會場會保留一定程度的正式性^[1]。其他時候，討論可以在各個個人之間同時進行，使其某種意義上成為名副其實的「咖啡館」。除了聽與說以外，討論者亦被鼓勵在桌子上寫字甚至塗鴉，以方便後來的討論者了解之前的討論內容。儘管一開始的討論問題是定好的，但其討論結果並不是事先商討決定的。^[2]^[3]集體討論可以改變討論者的觀念並且促進集體意識和集體行動的形成是世界咖啡館的引申主旨^[4]。

世界咖啡館的七個設計原則^[5]：

1. 設定背景：明確展開對話的目的與廣泛範圍

2. 創造一個熱情好客的空間：確保溫馨的環境和心理安全，從而培養個人舒適度和相互尊重

3. 探索重要議題：將集體注意力集中在吸引協作參與的強大議題上

4. 鼓勵大家貢獻：透過全員參與、互相付出，活躍「我」與「我們」的關係

5. 交叉傳播並連結不同的觀點：透過有意增加觀點之間聯繫的多樣性和密度，同時保留對核心問題的共同關注

6. 一起傾聽重要議題的作法、見解和更深層的問題：以培養思想連貫性而不失去個人貢獻的方式集中共同注意力

7. 收穫和分享集體發現：使集體知識和見解可見並可操作

參考資料

^ Elliott, Janice; Heesterbeek, Sara; Lukensmeyer, Carolyn J.; Slocum, Nikki. Steyaert, Stef; Lisoir, Hervé , 編. Participatory methods toolkit : a practitioner's manual. [Brussels]: King Baudouin Foundation / Flemish Institute for Science and Technology Assessment. 2005: 185ff. ISBN 978-90-5130-506-7. ^{[失效連結]}
^ Christopher M. Bache. The Living Classroom: Teaching and Collective Consciousness. SUNY Press. 28 August 2008. ISBN 978-0-7914-7646-8.
^ Merianne Liteman; Sheila Campbell; Jeffrey Liteman. Retreats That Work: Everything You Need to Know About Planning and Leading Great Offsites. John Wiley & Sons. 14 July 2006: 48–. ISBN 978-0-7879-8643-8.
^ Sarah Lewis. Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations. John Wiley & Sons. 16 March 2011. ISBN 978-1-119-99621-7.
^ Lyn Carson. Designing a public conversation using the World Café method. [26 August 2024] （英語）.

參考書籍

Allee, Verna. The Future of Knowledge. Routledge. 2009-11-03: 146–148. ISBN 9781136357893.
Brown, Juanita; Isaacs, David; The World Cafe Community. The World Café. Berrett-Koehler Publishers. 2005: 96-98. ISBN 9781605092515.
Gronau, Norbert. The Knowledge Café–A Knowledge Management System and Its Application to Hospitality and Tourism. Journal of Quality Assurance in Hospitality & Tourism. 2002, 3 (3–4): 75-88. doi:10.1300/J162v03n03_05.
Kazi, Abdul Samad. Knowledge Management in the Construction Industry: A Socio-Technical Perspective. IGI Global. 2004-11-30: 61. ISBN 9781591403623.
Pasher, Edna; Ronen, Tuvya. The Complete Guide to Knowledge Management. John Wiley & Sons. 2011: 112–114. ISBN 9781118001400.
Ramjugernath, Deresh. ICIE 2015 3rd International Conference on Innovation and Entrepreneurship. Academic Conferences Limited. 2015: 191–193. ISBN 9781910309919.
Skyrme, David. Capitalizing on Knowledge. Routledge. 2012-06-14: 125–. ISBN 9781136422928.
Yendol-Hoppey, Diane; Dana, Nancy Fichtman. Powerful Professional Development. Corwin Press. 2010: 83–. ISBN 9781412979757.

[1] Elliott, Janice; Heesterbeek, Sara; Lukensmeyer, Carolyn J.; Slocum, Nikki. Steyaert, Stef; Lisoir, Hervé , 編. Participatory methods toolkit : a practitioner's manual. [Brussels]: King Baudouin Foundation / Flemish Institute for Science and Technology Assessment. 2005: 185ff. ISBN 978-90-5130-506-7. ^{[失效連結]}

[Bache2008-2] Christopher M. Bache. The Living Classroom: Teaching and Collective Consciousness. SUNY Press. 28 August 2008. ISBN 978-0-7914-7646-8.

[LitemanCampbell2006-3] Merianne Liteman; Sheila Campbell; Jeffrey Liteman. Retreats That Work: Everything You Need to Know About Planning and Leading Great Offsites. John Wiley & Sons. 14 July 2006: 48–. ISBN 978-0-7879-8643-8.

[Lewis2011-4] Sarah Lewis. Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations. John Wiley & Sons. 16 March 2011. ISBN 978-1-119-99621-7.

[5] Lyn Carson. Designing a public conversation using the World Café method. [26 August 2024] （英語）.

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